How we work

Quote, build, sign off, keep improving.

No price list, because no two processes are the same. What we can promise is the shape of the engagement. It is the same for every client, and you can see all of it in your portal.

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The engagement

Five steps, every time.

step 1

A fixed-scope quotation

We scope the work with you, then write a quotation for it: a hosted page with a PDF and an Accept button. Acceptance is recorded and tied to the roadmap iteration it pays for.

step 2

Iterations you test and sign off

Work arrives in iterations in your portal. You test each feature against real use and sign it off. A problem becomes a ticket linked to the feature. Nothing is finished until you say so.

step 3

A support desk with SLAs

Raise a ticket in the portal or the app. It has an SLA, an owner and a thread. Support is worked from the same tooling that builds the software, so a ticket can become a shipped fix the same day.

step 4

A public changelog

Every application has a running, human-readable changelog. Every release is published there. You never have to ask what changed.

step 5

Ongoing improvement, retained

We do not build and leave. Applications on the platform are hosted, monitored, supported and improved by the team that built them.

Why it is faster than you have been quoted

Weeks, not quarters.

The platform supplies sign-in, permissions, audit, email, notifications, storage, support and the portal before we write a line for you. And we build with AI-assisted engineering under human direction, with a person accountable for every change.

Start with the quote.

Tell us the process. We will come back with a scope and a fixed figure.

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0800 246 1101 · hello@prolink.io