Still on Proclaim? Work with people who answer.
We have built on and around Proclaim for years and integrated it into eight of our own projects, with more than 60 years of combined Proclaim experience in the team. Whether you are staying on it, getting more from it, or planning to leave, this is the page.
Six services, one team.
Support and maintenance
A named engineer, a fixed monthly fee, no flex-points, targets in writing. Workflow fixes, templates, reports, integrations, user admin, upgrades.
Development and consultancy
Workflow and screen development, document automation, reporting, integrations, and advice on whether a change belongs in Proclaim or beside it.
OIC portal integration
Official Injury Claims automated end to end with full Proclaim integration. Create claims, upload documents, submit reports, receive assignments and decisions.
Training
User and admin level, on site or remote, all case types, delivered by consultants who have developed Proclaim in the modules your users work in.
Proclaim Messenger
Real-time chat between handlers and clients, with every conversation and file stored in the Proclaim case history.
CaseViewer
Keep your history readable and searchable without a Proclaim licence, with AI summaries of every document. Archive first, then switch off.
AI on your cases, and WhatsApp in the case history.
AI and API integration
Claude reading, summarising and drafting from your cases, joined to Proclaim through routes already proven in production. A person approves anything written back to a case.
Two-way WhatsApp
Clients message your firm on WhatsApp and every message, photo and document lands in the Proclaim case history. On your business number, not a fee earner's phone.
Someone who knows your system, at a fixed price, with targets in writing.
Reviewers on public software review sites describe long waits, unresolved jobs and rising fees for the vendor's own support. We won't tell you what their service levels are; we will tell you ours, in writing, before you sign.
Tell us what Proclaim is costing you in waiting.
A support quote or a consultancy call, whichever fits.
0800 246 1101 · hello@prolink.io